AboutMax WeberMaximilian KarlEmil “Max” Weber (21 April 1864 – 14 June 1920) was aGerman sociologist, philosopher, jurist, and political economist.
Hiseducation was at the university of Heidelberg and Berlin. During world war I hewas appointed as the reserve officer and put in charge of the organizing thearmy hospital. He was involved to a substantial degree in the politics of histime. Some of his theories are Theories of Social Action, Entrepreneurship andStratification.
According to him Bureaucracy is the most efficient form oforganization.His thought processesHe considered thedevelopment and growth of history and modernization is technical rather than organic.Max Weber explained the Bureaucracy as a machine or mechanism or a system byapplying mechanical metaphors.His attachmenttowards Bureaucracy, is due to his father fondness towards Bureaucracy Explanationof the BureaucracyNon-personal viewof organizations that follows a formal structure where rules, formallegitimate authority and competence are characteristics of appropriatemanagement practices.According to MaxWeber, Bureaucracy is all about Power, Authority and Legitimacy. Bureaucratic administration means fundamentally dominationthrough knowledge–Max Weber15 Rationality anddisenchantment are the main features of bureaucracy. ConceptSynthesis of the Theory · Division of Work: Accordingto Max Weber the Work should be properly divided according to the caliber ofthe labor, specified by a well defined hierarchal model.
Example: Inside a food courtlike as in McDonalds, firstly, cashier will do his job of collecting money andtaking the order and processing it further. Secondly, operational team will preparethe specific order and pass it to the customer. Operational team lead called asChief is responsible of monitoring the team. · Authority Hierarchy: Thismeans positions organized in the hierarchy with the clear chain of commands.
Exmaple: Owner of the franchise(McDonalds) is the first level of hierarchy and isresponsible to create the Vision. Then the second level is the Manager who ishandling all the Macro level of operation which include raw materialprocurement, monitoring the cash flow(Financial Department) and daily businessoperation. The third level would be the TeamLeads/ Mangers responsible for eachdepartment.
· FormalSelection: All employees are to be selectedupon the basis of the technical knowledge and competence that they displaythrough formal examination, training or education.Example: Amazonhas 9 different interview rounds which starts which the technical knowledgeround of the interviewee and then goes through different rounds by mangers tounderstand interviewee fit in to the organization. · FormalRules : A standard operating procedure informs workers about how to handletasks and situations. The same procedures are followed to increase efficiencyand predictability so that the organisation will produce similar results insimilar circumstances.Example:The Operating procedure of McDonalds for preparing a burger.
A Big Mac Burgershould consist of one Bun separated in to three parts, two slices of cheese, aslice of pickle, two slices of tomatoes, two patties and a big mac sauce. · Impersonality: Rules and controls are applied uniformly, avoidinginvolvement with personalities and preferences of employees.Example: Every Mcdonald employees working in the operating segmentshould wear the Mcdonalds attire of black trousers, blue shirt, hair andgloves. Career Orientation: Career building opportunity is offered. Promotions and salary hikes are strictly based on technical competence.
Example: Offering bonus as per the performance by the employees. Like ifyou sell 10% more houses as per your contract each month an additional 2% bonusis provided. Criticism:· Bureaucracy will have highestnumber of alienation because it does not offer any creativity. ?· James Vender accuses Bureaucracyfor being “Specialist without Spirit”. Over specialization leads toDe-humanisataion.?· Claus Offe observes ” Underconditions of developed society, welfare capitalism the rationality ofbureaucratic action doesn’t guarantee, but rather perhaps the conflicts withthe functional rationality of the political system.