E-commerce iscommonly known as Electronic marketing. E-commerce is fast gaining ground as anaccepted and used business paradigm.
E-commerceis a transaction of buying or selling online. E-commerce draws on technologies such as mobile commerce,electronic funds transfer, supply chain management, internet marketing, onlinetransaction processing, electronic data interchange (EDI), inventory managementsystems, and automated data collection systems. Online shopping is theprocess whereby customers directly buy goods or services from a seller inreal-time, without an intermediary service, over the Internet. It is a form ofe-commerce.
This project is an attempt to provide the advantages of onlineshopping to customers of a real shop. It helps buying the products in the shopanywhere through internet by using an android device. Thus the customer willget the products of online shopping and home delivery from his favorite shop. Modern electronic commerce typicallyuses the World Wide Web for at least one part of the transaction’s life cyclealthough it may also use other technologies such as e-mail. Typical e-commercetransactions include the purchase of online books (such as Amazon) and musicpurchases (music download in the form of digital distribution such as iTuneStore), and to a less extent, customized/personalized online liquor storeinventory services. There are three areas of e-commerce: online retail,electric markets, and online auctions. E-commerce is supported by electronicbusiness The objective of this project is todevelop a general purpose e-commerce store where all frozen food of all brandsare available. Customer can be bought from the comfort of home through theinternet.
An online store is a virtual store onthe Internet where customers can browse the catalog and select products ofinterest. If the item is in stock the selected items are placed in a shoppingcart. At checkout time, the items in the shopping cart will be presented as anorder.
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At that time, bill-to and ship-to address will be needed to complete thetransaction. Usually, the customer will be asked to fill in or select a billingaddress, a shipping address, a shipping time, and payment method and paymentinformation such as credit card number. An e-mail notification is sent to thecustomer as soon as the order is placed. There are 6basic types of e-commerce:? Business-to-Business (B2B)? Business-to-Consumer (B2C)? Consumer-to-Consumer (C2C)? Consumer-to-Business (C2B).? Business-to-Administration (B2A)? Consumer-to-Administration (C2A) Business-to-Business (B2B): B2B E-commerce is simply defined as e-commerce betweencompanies. About 80% of e-commerce is of this type. Examples – Intel sellingmicroprocessor to Dell. Business-to-Consumer (B2C): Business-to-consumer e-commerce, or commerce betweencompanies and consumers, involves customers gathering information, purchasingphysical goods or receiving products over an electronic network.
Examples – Dell selling a laptop tocustomer. Consumer-to-Consumer (C2C): Consumer-to-consumer e-commerceor C2C is simply commerce between private individuals or customers. Examples – ebay.
com Consumer-to-Business (C2B): Consumer to Business transactions occur when a company placesa job online and businesses bid on the project.Examples – Food companies may askfood bloggers to include a new product in a recipe, and review it for readersof their blogs. Business-to-Administration (B2G): Business to Administration of e-commerce encompasses alltransactions conducted online between companies and public administration. Examples – Fiscal, social security,employment, legal documents and registers.
Consumer-to- Administration (C2G): In consumer to administration e-commerce, the ‘consumer’ isalso selling their goods or services to the administrative sector.Examples – Teachers offering distancelearning services, Tax return filing service.With increasing the need ofe-commerce industry, every businessman is looking to have an online store wherethey can sell their range of products and services. One can get a lot ofbenefits by opting for e-commerce as it delivers a comprehensive range of benefitsto retailers and merchants. Advantages of E-commerce: § Faster buying/selling procedure, as wellas easy to find products.§ Buying/selling 24/7.§ More reach to customers, there is notheoretical geographic limitations.§ Low operational costs and better qualityof services.
§ No need of physical company set-up. § Easy to start and manage a business.§ Customers can easily select products fromdifferent providers without moving around physically.
Disadvantages of E-commerce: § Any one, good or bad, can easily starta business. And there are many bad sites which eat up customer’s money. § There is no guarantee of productquality.§ Mechanical failures can causeunpredictable effects on the total processes.§ There is minimum chance of directcustomer to company interactions; customer loyalty is always on a check.
§ There are many hackers who look foropportunities, and thus an e-commerce site, service, payment gateways; all arealways prone to attack. Process of E-commerce: § Sitting at computer, a customer tries to order products online.§ Web browser communicatesback-and-forth over the Internet with a web server that manages the store’swebsite.§ The Web server sends customer’s order to the order manager.
§ The manager queries a database to find out whether what the customerwants is actually in stock.§ If the item is not in stock, the stock database system can order newsupplies from the wholesalers or manufacturers. This might involvecommunicating with order systems at the manufacturer’s HQ to find out estimatedsupply times while the customer is still sitting at her computer (in otherwords, in “real time”).
§ The stock database confirms whetherthe item is in stock or suggests an estimated delivery date when supplies willbe received from the manufacturer.§ If the item is in stock, the ordermanager continues to process it. § It communicates with a merchant system to take payment usingthe customer’s credit or debit card number.§ The merchant system might make extrachecks with the customer’s own bank computer.§ The bank computer confirms whether the customer has enough funds.
§ The merchant system authorizes thetransaction to go ahead, though funds will not be completely transferred untilseveral days later.§ The order manager confirms that thetransaction has been successfully processed and notifies the Web server.§ The Web server shows the customer a webpage confirming that her order has been processed and the transaction iscomplete.§ The order manager sends a request tothe warehouse to dispatch the goods to the customer.§ A truck from a dispatch firm collectsthe goods from the warehouse and delivers them.§ Once the goods have been dispatched,the warehouse computer e-mails the customer to confirm that her goods are ontheir way.
§ The goods are delivered to thecustomer. Overviewof Online Shopping Project This system involves its own databaseto be maintained. As the information or details about the products are storedin the database (like mysql) for the server side functionalities.The Server process is for dealingwith the customers detail and the items that are shipped to different locationsbased on the addresses provided by the customers. The application design contains twomodules one is for the customers who wish to buy the articles. And another isfor the store owners who maintains and updates the information regarding to thearticles and about the customers.
The end user to use this product arethe common people for whom the application is to be hosted on the web and theadmin maintains the database. The application that is deployed onthe customer’s database like RDBMS, the information regarding the items arehighlighted and forwarded from the database for the customer (front view) basedon the choice through the menu list and based on all these searches andtransactions the database of all the products are updated at the end of eachtransaction. The entries for products, into theapplication can be made through various screens designed for various levels ofusers. As soon as, the authorized personnel feeds the relevant data into thesystem, several reports are generated based on the security policy used. Future Scope of Online Shopping Project § The online shoppingsystem provides the 24×7 service, that is customers can surf the website, placeorders anytime they wish to. Also the delivery system works for 24×7 hours aweek. § Some of the featuresthat can be modified and added to the system in future involve itsimplementation by local shopkeepers, where shops will be providing an onlineinterface to customers for shopping and placing orders.
§ Then some deliverypersons can perform their work. This will be add on benefit for the customersas it will save their time, plus it’s add on for the shopkeepers also, aspeople will continue to shop from local shops rather than preferring to supermarkets every time. § Also since thedeliveries from these local vendors will not be as time consuming as these daysflipkart, amazon etc. take, but rather will be delivered the same day of orderplaced. § Else the shopkeepercan ask the customer that the product will be available by next day, so ifhe/she still wants to place the order, it can be done. Again return or exchangewill be easy since the delivery boy can even do it as the store is nearby.
§ Including a chat boxfor public benefit is also a great idea via which people can directly have aconversation with some officials regarding any type of queries.
