Our the future, influencing the unemployment rate for

Our aim was to examine how
the Internet technology and its applications are influencing our life and what
kind of changes it has made in the hotel industry.  An accelerated and dynamic world had been
created by these digital achievements and most likely the human creativeness is
unlimited and boundless as well as the technology of the 21st century.
Following the newest trends and technological world in the hospitality industry
is indispensable as being up-to-date is an essential element of the
success. 

Devices and the Internet
allowed finding academic journals and articles (technological sources) without
difficulties while twenty years ago we did not have this “luxury” – sometimes
finding the relevant book or newspaper was a great challenge and travelling to
another town to lend them from a library was not unusual either.  How we could see, technology makes everything
simple and timesaving, however it is not always the primary and most
interesting source that could be used for getting the information about a
related topic.   

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The most significant elements
of the digital technology, the Internet and their effects on the hotel industry
of the present time, We were also wondering what the future (near and far) would
bring; what the consequences of the unlimited human creativeness will be in
general and how it will affect our industry. Scientific improvements of the
current technologies, gadgets and machines (e.g. addition of artificial
intelligence) are able to create significant changes in the future, influencing
the unemployment rate for instance in that case if the human work will be
automated…Should the employees of the hotel industry concern about losing their
jobs? How the future hotel room will look like in 30-40 years (or maybe more)
and what will be the most popular destinations in the second half of the
century?

According to a survey with
GMs of some known Hotels, following statements were concluded:

1. The Future is
unpredictable 2. Technology is exceedingly important for hotel guests 3. Hotel
Technological facilities influence potential guests’ decision before reserve a
hotel room 4. Achievements of trends and technologies create poorer communication.
In this digital world I feel loosing personal connection with clients 6. Before
the end of this century, 70% of today’s occupations will be replaced by
automation 7. There is no technology what could replace a heartfelt smile or
make the client feel welcomed and cared 8. By time everyone gets tired of the smart
devices; nothing lasts forever 9. Technological-Base Self Service (e.g. kiosks
in hotel lobby) is an essential trend in the hospitality industry 10. There are
many trends and achievements what do not make too much sense… 11. Customer
involvement by social media enhance business opportunities