Product support and tutorials on how to use

Product JD Sportsproducts:JD sports sell a wide range of products for males, femalesand children.

They Trainers, tracksuits, sportswear, accessories (bags, hats, scarfs,gloves), winter wear, jeans and a range of different sport accessories, such asfootball boots and shirts. They also sell equipment and accessories for a lotsof other sports such as UFC, NFL, Tennis, rugby1,boxing etc. JD sports also sell sports technology such as heart rate monitors,sport watches and various training equipment.  Screenshots  2ITunes Products:ITunes offers a range of music, movies and TV shows. Thereare 40 million songs to choose from with no ads, ITunesalso allows you to Download albums and tracksto listen to offline As well as this, you can purchase gift cards, ITunessubscriptions, even apple TV. The website also provides support and tutorialson how to use their products and services.

    Screenshots           Similaritiesand differences (M1)     PlaceJD Sports –Delivery & tracking online, getting the product to the customer. On the JD website you can enter your order number and emailto track your purchase, it tells you where it is and when it will arrive. For delivery,you can pay with Pay pal, Visa, MasterCard, Apple pay etc. JD also includes afree plastic duffle bag with every delivery. Screenshots     iTunes  – Delivery & tracking online, getting theproduct to the customerTo download songs on ITunes you need to enter your Apple IDand password. When delivering purchases such as headphones or speakers, itallows you to track your items which tells you when it will arrive.  SreenshotsSimilaritiesand differences (M1)  Socialmedia JD Sports –JD sports use social media to promote new products, contacttheir existing customers and attract new ones.

They use Instagram, Twitter andFacebook (Facebook having 1,135,821 likes, twitter having around 700,000follower’s and Instagram having 855,000 followers) their social media alsoallows them to collect helpful data to help improve their services and products. They promote products by posting pictureson social media of specific products and posting the link to it. As well as this they post tutorials onhow to take care of the things you buy from them, for example they show how touse a product called     ‘crept protect’which cleans shoes.They also use promo codes which let customers have a certainamount off products for a limited time, such as 15% off their next purchase.They use these to drive traffic to their website to make people aware that thedeals are happening and increase the amount of people buying products fromtheir website. Screenshots  ITunes -getting the product to the customerWhen you make a purchase in the iTunes Store, youraccount is billed at the time of or shortly after your transaction. Once youdownload something it will appear in your library, then you can listen to orwatch it.

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 Screenshots  3       Similaritiesand differences (M1)    PaymentmethodJD Sports -payment methodPay by card – visa, MasterCard, apple pay, PayPal etc. Orvoucher.     Screenshots        ITunes – PaymentmethodPay by card – visa, MasterCard, apple pay, PayPal, gift cardsetc.

     Screenshots:   Similaritiesand differences: (M1)    SocialMediaJD Sports –Social Media     Screenshots      ITunes – SocialMedia ITunes uses social media to promote new movies, TV shows andsongs. It also gives a link to the website or new products in the descriptionof their page. They have 1.3 million followers on Instagram.     Screenshots     Similaritiesand differences    1 https://www.jdsports.co.uk/ 2 https://www.apple.com/uk/music/3 https://www.apple.com/uk/itunes/