Quality ManagementStandard: ISO 14000:Quality management Lee Tae Hun 153110221 Table of Contents Intorduction. 3 Standard Expalnation. 3 Elements of Standard.
4 Planning. 4 Implementation and Operation. 4 Checking and Corrective Action. 5 Application. 7 Seven categories of ISO 14000 standard. 7 Strength and weakness of standard.
8 Practical Example. 8 Usage in Europe USA Asia etc 8 Comparison with other standards 9 Benefits 9 IntorductionTheincreasing awareness of social environment conservation has led to the demandfor intense environmental protection laws and strengthened administrativeregulations in each countries and internationally, the Green Round (GR), whichis a multilateral negotiation for environmental preservation, has begun, andmajor economic blocks are working on international environmental managementstandardization work to strengthen trade regulation on pollution – inducedproducts.The ISO environmental managementstandard allows companies to autonomously evaluate and manage the environmentalimpact of production activities to prevent social and economic losses resultingfrom environmental pollution control and to ensure that the company’senvironmental management system activities are faithful to environmentalprotection.It is expected to be used as a practicaltechnology barrier or protection measure in connection with internationalenvironmental agreements when business activities and manufacturing processesare included in the GR ranges in the future. StandardExpalnationISO14000 standard series are evolving series of Generic Standards developed by ISOin order to make business management on the basic framework of managingenvironmental impacts. These standards cover a wide range of environmentalsectors and include basic management systems, auditing, performance evaluation,labeling, life cycle analysis and product standards. The ISO has assigned the task ofdeveloping a standard to the technical committee (TC) 207, which consists of anumber of subcommittees (SC) and working groups (WGs) have.
There are two typesof specifications: Guidance and Specification. All specifications except ISO14001 are guidelines. This means that these standards are standards in the formof technical papers rather than requirements of the regulatory type. Companies donot register for the entire ISO 14000 series of specifications, but theyregister for ISO 14001, a specification for the environmental managementsystem. Elementsof StandardPlanning1. EnvironmentalAspectsOrganizations shouldestablish and maintain procedures to identify the environmental aspects of theactivities, products, and services of the organization that are predicted to judgewhether they are or are likely to have a significant impact on the environment.
2. Legaland Other RequirementsEstablishand maintain procedures for identifying and utilizing laws and otherrequirements applicable directly to the organization’s activities,environmental aspects of the product or service 3. Objectivesand TargetsTheorganization should establish and maintain the environmental objectivesdocumented by the relevant internal functions and levels and the correspondingobjectives accordingly. When an organization establishes and reviewsenvironmental objectives, it should review relevant laws and otherrequirements, important environmental aspects of the organization, technicalalternatives of the organization, the organization’s finances, production andbusiness requirements, and stakeholder views. Goals and targets should beconsistent with environmental policy and include commitment to pollutionprevention. Implementation and Operation1. Structureand ResponsibilityRoles, responsibilitiesand powers should be defined, documented and communicated in order toeffectively promote environmental management. Management should provide thenecessary resources for the implementation and management of the environmentalmanagement system.
Resources include human resources, skills, and financialresources. 2. Training,Awareness, and CompetenceTheorganization should identify the need for training. The organization should properlytrain all employees who are responsible for the important tasks and likely tohave a significant impact on the environment. The organization should establishand maintain procedures for the employees and members of the relevant functionsand hierarchies. 3. CommunicationThe organization shouldestablish and maintain the following procedures with respect to environmentalaspects and the environmental management system.
a) Internalcommunication between the various layers and functions within the organizationb) Receive, documentand reply to relevant comments from external stakeholders 4. EnvironmentalManagement System DocumentationTheorganization should establish and maintain information in the form of documentsor electronic media that:a)Describe the key elements of the environmental management system and theirinterrelationships;b)Present directions to relevant documentation 5. DocumentControlTheorganization should establish and maintain management procedures for alldocuments required by this standard.
6. OperationControlTheorganization should identify the organization’s operations and activities inrelation to the environmental aspects identified, the objectives and the keyenvironmental aspects identified according to the objectives. The organizationshould establish action plans (including maintenance plans) to ensure thatthese operations and activities are being performed under specified conditions. 7. EmergencyPreparedness and ResponseTheorganization should establish and maintain procedures for identifying andresponding to potential incidents of accidents and emergencies and forpreventing and mitigating the environmental impacts that may arise inconnection with these events. The organization should review and reviseemergency preparedness and response procedures, if necessary, even after anaccident or emergency has occurred. Organizations should also routinely testthese procedures. Checking and Corrective Action1.
Monitoringand measurementThe organization shouldestablish and maintain procedures for periodically monitoring and measuring keycharacteristics of work and activities that may have a significant impact onthe environment. It should also include a record of information to track theorganization’s environmental objectives and compliance with the detailedobjectives, relevant operations management, and performance. 2.
Nonconformanceand corrective and preventive actionTheorganization should establish and maintain procedures defining theresponsibilities and powers necessary to initiate and fulfill measures,corrective and preventive measures, and mitigate the environmental impactscaused by nonconformities. All corrective and preventive actions taken toeliminate the causes of actual and potential nonconformities should be made atan appropriate level in response to the magnitude of the problem and theenvironmental impacts incurred. The organization should implement and documentall documented procedural changes in accordance with corrective and preventivemeasures. 3. RecordsTheorganization should establish and maintain procedures for the identification,maintenance and disposal of environmental records. These environmental recordsshould include records of training, audits and review results. Environmentalrecords should be easy to read, understandable, and traceable to relevantactivities, training, products and services.
Environmental records should bekept in a manner that can be easily retrieved and prevented from damage,deterioration and loss. The record keeping period should be specified andrecorded. Records should be maintained in conformity with the organization andsystem to demonstrate compliance with the requirements of this standard.
4. Environmentalmanagement system auditTheorganization should establish and maintain a regular environmental managementsystem audit implementation plan and procedures to clarify the following.a)Determine whether the environmental management system meets the following1)Compliance with the plan established for environmental management, includingthe requirements of this standard2)Appropriateness of execution and maintenanceb)Providing information to management about the audit resultsTheaudit plan, including the audit schedule, should be based on the environmentalsignificance of the relevant activities and the audit results of the past. Inorder to be a comprehensive audit, the audit procedure should include thescope, duration and method of audit as well as requirements andresponsibilities for conducting the audit and reporting the results. 5. ApplicationISO 14000 can be applied in various business areas.It makes global businesses and supply chains enable to grow by providingtechnical basis, new economic players, and support the new service related withenvironment.
There are seven categories to correspond with ISO 14000.Seven categories of ISO 14000 standard1. EnvironmentalManagement System: EMSProvide systemrequirements to operate production activities in relation to the environment.
2. Environmentalauditing: EAPrinciples andprocedures are defined according to the kind of environmental audit, mainlyaudit the requirements of EMS. 3.
Environmentallabelling: ELThis is an operationthat gives unity to the environmental mark, and objectively evaluates theenvironmental suitability of the product. 4. Environmentalperformance evaluation: EPETechnical assessmentmethods to evaluate current environmental performance and expectedenvironmental performance. 5. Lifecycle analysis: LCA Standards to assessenvironmental impact and improvements throughout the process. 6.
Environmentalaspects in product standard:EAPSStandardization work byclarifying the definition of terms and terms in each field. 7. Terms& definitions: T Establish standardspecifications for environmental conformity check procedures and requirementsof product standards.Strengthand weakness of standardTheadvantages of ISO14000 series are that it gives a system that can produceresults in a consistent documented way. It enables you to ensure that employeesfollow the correct procedures. It can give a signal to customers (Sinceconsumers don’t really get what it is) image of well-managed company that is ontop of its environmental impacts and risks.The disadvantages are that it canencourage incrementalism, when a more radical approach might actually be moreappropriate.
Also, it can encourage companies to meet a certain set levelwithout incentive to go for maximum improvement. In some point of view, aim toshare the benefits of waste reduction is not always best choice; it is betterthat provide incentives for faster and deeper improvements. (Mallen Baker, n.d) PracticalExampleFordMotor Company is the first automaker that certifies manufacturing facilities toISO14000 international standard, they saved millions of dollars from theirdecision. “The bottom line is wehave proven that business and the environment can live in harmony,” “Ford has demonstrated it can save millions ofdollars and at the same time reduce our environmental impact.” (O’Brien. n.d)Ford enhanced efforts on all performancethey doing related to ISO14000 based management, they require ISO14000certification of all suppliers and manufacturing facilities.
As a result, theysaved budget, improved the business image, and achieved to bring attention toFord’s leadership in environmental area. Usagein Europe USA Asia etc Thereare so many advantages ISO 14000 and it is being used a lot over world as thispaper mentioned above, however, companies in some countries such as UnitedStates, approach this standard carefully because ISO 14000 is risky for them. Asa result of the self-study process incorporated in the ISO standard, firms canpossibly discover violations regarding some environmental topic, such ashazardous waste. It would seem that these firms should be able to then clean upthis waste. However, it is not so simple. Once these firms discover variances,they are required to report these variances to the U.S. EnvironmentalProtection Agency (EPA).
Even if the firm discovers and cleans up environmentalproblems, the EPA has made it clear the firm will be subject to fines andpenalties, which could include shutting down the business. (Hale, G., andHemenway, C.) Comparisonwith other standardsISO9000is the one of the quality management standards which looks similar with Environmentalmanagement system ISO14000. ISO14000 can be defined by the point of ISO9000,However, figure2 below shows differences between two standards. ISO9000 ISO14000 Objectives Improvement of Product Continuous Improvement of Business Target Profit, Product Defect Factors Business, Environmental Factors Observer Customer Customer, Society, Government Regulation Economic Principals Conformity Principals Standards Product& Service Production Centered Product& Service Production is not included Target Range Design, Production, A/S Design, Production, A/S, Collection, Disposal Management Area Center of Business Every Area where product are being used Figure 2 – Difference between ISO 9000 and 14000 BenefitsISO14000 is the effective system of corporate management that can easily andclearly catch the organization’s flow and maximize business image enhancement.It provides hope for future generations with health promotion and futurestability to local residents with pleasant surroundings and reduces budget bysimplifying local administrative protection and legal regulations. It increases the sales and profits ofthe company based on customer’s trust and strengthen the continuous improvementand system of environmental management system and it is easy to reduce companybudget, reduce waste generation, and utilize resources.
M. (n.d.). What are ISO 9000 and ISO14000? Retrieved January 08, 2018, from https://www.
smacna.org/resources/resource/2014/05/28/iso-9000-and-iso-14000Foster, S. T. (n.d.). Managingquality: integrating the supply chain.Essays, UK.
(November 2013). TheStrengths And Weaknesses Of Iso 14001 Environmental Sciences Essay. Retrievedfrom https://www.ukessays.com/essays/environmental-sciences/the-strengths-and-weaknesses-of-iso-14001-environmental-sciences-essay.php?cref=1%.
N. (2014, November 14). What are thePros and Cons of Implementing ISO 14001? – Mark1 Business Systems. RetrievedJanuary 08, 2018, from http://www.
mark1systems.com/blog/environmental/pros-cons-implementing-iso-14001/Roy Thomas, Process Associate at USTGlobal Follow. (2013, October 08). Iso 14000 & case study. RetrievedJanuary 08, 2018, from https://www.
slideshare.net/RoyThomas3/iso-14000-case-studyWeb Design & Development by FuzzProductions & Singlebrook. (n.d.
). CSR News. Retrieved January 08, 2018,from http://www.csrwire.
com/press_releases/25706–Ford-ISO-14001-Provides-Roadmap-to-Environmental-SavingsISO 14000 Environmental ManagementSystems. (n.d.). Retrieved January 08, 2018, fromhttp://www.omnex.com/members/standards/iso14000/iso_14000.aspx