What is a group? Take Big Brother, they are a group of 12 people who will be with each other for a few months during the weeks, they will have to nominate a person to leave the Big Brother house, the aim is to be the last two people in the house so the public votes who’s going to win £70000, whist playing the game they have to work with each other to clean, cook etc, they haven’t got a leader so everything can go pear shaped, and they will go behind peoples back to win the money.
Collins Dictionary 1995 ‘number of people or things regarded as a unit’
What is a team? Take a football team they have to work together for 90mins on the pitch, there aim is to produce as many goals as possible, to add points on the score board, they have to understand each and try and be on the same level, they have to work together off the pitch as they have to train and keep fit, they have a big team that work with the football players, e.g. coach, physiotherapists, manger, etc.
The differences between Football players to Big Brother contestants is that they have the same aims and objectives, and have to work together to produce the final result.
Hobart C & Frankel J 1998 ‘a group of people working together with common and well understood aims and objectives, having the ability to be flexible and to communicate well.
A good team – a good team that will work successfully is a team that has clearly defined aims and objectives that all members can put into words and agree to put into practice, has flexible roles that enable individuals to work to their strengths, rather than in prescribed roles, where they must conform to pre-determined or stereotyped expectations, and also one which has an effective team leader who manages the work of the team, encourages and values individuals contributions and deal with conflict.
From my experience to be a good team member you should make sure that you carry out your duties well, be cheerful, be considerate of other people in your team, do not gossip, contribute to team meetings, follow instructions carefully, understand that your supervisor or team leader is the first person you should be talking to if you have any problems, and acknowledge other people’s ideas and support.
A bad team – most stress and conflict in teams is caused by differing views and poor communication. Learning how to work with other people is an important skill. It is important to look how people communicate on a day to day basis. In a team, everyone needs to pull together and support each other. If a team cannot do this, the quality of its work and subsequently the quality of care suffers. It is the role of a team leader to try to motivate a team but, unless people in the team can communicate well together, morale will be low.
Beaver M 1999 ‘within any team there is likely to be conflict, it is important to deal with this constructively rather than try to ignore it’.
Day to day communication is an important skill. There are three elements to communication:
Courtesy and politeness
Courtesy and politeness: – acts as the oil in day-to-day situations. Always say please and thank-you even if you are in a rush. Small things such as holding doors open and offering to carry things if someone is overloaded make working environment more pleasant.
Recognition: – of what other people think or do is also essential. No one in a team can manage alone and recognising other people’s contributions and expertise helps build good relationship. You should thank a member of the team who has helped you and you should listen to other people’s points of views and respect them, even if you cannot share them.
Explaining: – your actions or your thoughts also help day-to-day communication. You will get more help from your colleagues if you explain why you disagree with the idea etc.